why is origin telling me i already hjave a game in order when ive never bought it

If you pre-order a game that’s included with EA Play Pro, then you decide to become a member, you can either cancel your pre-order or get a refund.

Heads up: If you cancel your pre-order and buy the game after it launches instead, you’ll forfeit any pre-order bonus content that comes with it.

Click on Cancel under the Pre Order heading on the right.

Find your pre-order and click on the plus sign (+) to expand it.

We know that sometimes things come up, so we understand if you need to cancel your pre-order before a game comes out. Heads up: In some cases, PayPal will charge transaction fees instantly. You’ll be charged the day you place your order for all other payment methods. Make sure your payment method is up to date on your account so your pre-order doesn’t fail. If you’re using a credit card or PayPal, we’ll take your payment up to seven days before the game launches.

If there’s any bonus content or special stuff you get with pre-ordering a game, it will all be detailed on the game’s page in the Origin Store.Īfter you click Get the Game, you’ll be taken to a page explaining the different editions of the game and what pre-order bonuses are included if there are any. Once you find the game you want to buy, click Get the Game on its page to start the pre-order process. Head to the Origin Store and browse for the game you want to pre-order. We’ve got everything you need to know about pre-ordering games on Origin, including when you’ll get billed for your purchase and how to cancel if you need to.

Why is origin telling me i already hjave a game in order when ive never bought it